Reviews

"My renters insurance is with them. They are always helpful when I need them. Although I don’t have to call much when I do they respond immediately. I don’t believe I’ve ever had to wait 24 hours. They are professional and I plan on sticking with them."

"Dora has been fantastic to work with! She’s made adding specialty items to my plan a breeze!"

"I am very happy and excited to have an agent that cares about their customer and works with them to get the best policy. Thx u Dora"

"Dora was amazing! She helped me get set up with my renters insurance and was very patient with me! Super responsive and so so polite!! Thank you so much for your time and service!!"

"The best of the best! Been with them for several years now."

"I switched my services back to State Farm and Yesenia was extremely helpful. She was patient, thorough, and even followed up weeks after signing me up. Thank you for the continued support, and you made the transition so easy."

"The Andrea Taylor team is friendly, knowledgeable and helpful. Always available for changes and policy questions. Most recently worked with Yesenia and she was great."

"Yesenia is always super helpful and makes everything easy for me."

"Yesenia was very helpful and answered all my questions."

"I submitted a request online to update my insurance and very quickly received a call from Yesenia to make the changes. She was very friendly/helpful and quick to make the changes. Also offered to follow up and made sure there wasn’t anything else I needed. She was great!"

"I want to specifically recognize Yesenia for the outstanding service she provided.

I had been dealing with several concerns that had gone unresolved for more than two months, to the point that I was seriously considering changing State Farm agents. Once Yesenia became involved, she took ownership of the situation, addressed every concern I had, and had everything resolved in less than a week.

Her communication, follow-through, and professionalism were exactly what I had been hoping for. She made sure I knew what was happening, followed through on what she said she would do, and turned what had been a frustrating experience into a very positive one.

Yesenia completely restored my confidence in staying with this State Farm office. I truly appreciate the level of service she provided and would not hesitate to recommend working with her."

"Yesenia is awesome! She is always super helpful with anything I need!"

"Yesenia at State Farm is amazing! She does such a great job at helping me with whatever I need and answering my questions! :)"

"BEAUTIFUL CUSTOMER SERVICE"

"Shout out to these ladies, Yesenia and Dora!
Happy to be part of the State Farm family, due to them!"

"Excelente servicio al cliente . Muy satisfecha"

"The whole team is incredible!"

"Dora was very professional, very friendly and knowledgeable. I would definitely recommend her, she was awesome."

"Friendly, helpful, highly communicative, and always available are how I'd quickly describe my experience with Nick at Taylor Insurance.

I needed a policy for a vehicle purchase in very short order. Nick was exceptional in his ability to work up a good quote in time, has checked in regularly since I set the policy up (it's really nice having my agent call from time to time just to say hello and chat!), and has been a pleasure to work with since day one.

State Farm might not be the "cheapest" out there, but the savings by going online are marginal at best (I think I would have "saved" about $8/month). And do you really want to go cheap with your insurance?
The level of customer service from Nick and the crew here is worth so much more than saving 3 or 4 cups of coffee per month.

Update 9/1/26: I needed a quick change to my policy, and all it took was a 90 second phone call to get everything handled and changed! This agency is GREAT! Very responsive, and so easy to work with. Keep up the great work!

TL;DR - Give these guys a try if you're looking for exceptional friendly and helpful service setting up a really solid insurance policy."

"Yesenia was fantastic in helping me get my account straightened up. Thank you for your expertise and helpfulness!"

"Great customer service! Easy to work with."

"Andrea is absolutely amazing! She really spends her time talking to her clients, getting to know them, and being upfront about pricing and quotes!"

"She was very quick to get back with me and addressed the problem in no time and was very professional
Thank you"

"Dora was absolutely wonderful to work with for our business insurance and also the death benefit solution we needed. Highly recommended!"

"Yesenia saved me money by reaching out to help me bundle and save!!!"